Senior Manager – Customer Analytics & Modelling – Ref No.1843046346

My client is a high profile financial services brand with a well established and rapidly growing customer analytics function. With a number of key strategic initiatives to be delivered two Senior Manager level positions have been released to the market. As a result we are currently looking for an experienced Customer Insights and Statistical Modelling Manager to join the business, drive the analytics roadmap and manage a team of experienced marketing analytics professionals leveraging a cutting edge SAS technical platform.

The responsibilities of the role will cover

– Develop and grow key relationships with senior stakeholders across marketing and product teams, developing an understanding of, and advising around, corporate growth strategy, planning against key deliverables and milestones.
– Provide thought leadership and strategic planning around the Customer Analytics roadmap, advising and prioritising key initiatives to improve customer acquisition, retention and overall value (i.e. Customer Lifetime Value, Next Best Actions, NPS/Customer Experience etc).
– Manage and mentor a team of Customer Insights and Modelling specialist taking full responsibility across all line management duties (i.e recruitment/induction, training/mentoring, development, retention etc).
– Ensure analytical best practices are worked towards with a major focus on analysing customer activity, this may include statistical/propensity modelling, segmentation, customer insights, customer experience (NPS), campaign analytics (inc control groups, experimental design and PIRs)
– Monitor and maximise the overall marketing campaign portfolio performance.

The successful applicant will come from a proven background managing analytically minded professionals in a data driven environment, where the focus has been to deliver strategic insights from large amounts of data. You will be able to demonstrate:

– Team management experience, that includes leading and developing strategic growth plans, technical infrastructure development projects, team growth and recruitment plans among additional team leading and management responsibilities
– Excellent stakeholder engagement experience with the ability to build strong relationships with senior directors across the business in a fast past environment.
– Experience working in a customer/marketing analytics best practice environment leveraging analytically techniques and concepts that may include but not limited to, Propensity Modelling (Churn/Acquisition/Cross Sell/Up Sell), Segmentation Analysis, Pricing Optimisation, Customer Lifetime Value Analysis, Next Best Offer Analysis, Significance Testing, Decision Trees, Neural Networks
– Technically strong with skills in SAS (SAS Base, SAS Macro, SAS E-Miner) and some of the following SQL (Teradata, Oracle, SQL Server etc), SPSS (SPSS Clementine, SPSS Modeller), Excel/Access/VBA, PowerPoint, R, Tableau, Qlikview etc

To apply for this position please send your resume to [Apply online]

With over ten years experience recruiting for the analytics community if this role doesn’t match your profile I am always keen to review your resume and discuss alternative opportunities with the analytics space. Key skills recruited generally lie within Insight, Analytics and Modelling across Marketing, Customer, Risk, Fraud and Web Analytics utilising SAS (SAS Base, SAS Macro, SAS E-Miner), SQL (Teradata, Oracle, SQL Server etc), SPSS (SPSS Clementine, SPSS Modeller), Excel/Access/VBA, PowerPoint, R, Tableau, Qlikview etc

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Group Manager – World of Style by Porter Davis – Ref No.2220600

Are you a Retail Leader with high level strategic and operational skills?

At Porter Davis, we believe that new homes are the foundation for great dreams. We stand to respect, protect and nurture those dreams.

To further enhance our customers experience, we opened our World of Style Design Centre in August 2014. Designed to excite, stimulate and engage, the showroom pays homage to the cool industrial history of the building while bringing World of Style to life in ways that allows our customers to bring it into their homes.

We now have a new and incredibly exciting opportunity for a Group Manager, World of Style Design to plan, execute and manage the growth and strategic direction of the business. Your focus will be on driving successful Operational and Retail outcomes while playing a pivotal role in supporting people, performance and culture.

Key responsibilities of your role will include:

– Developing World Of Style strategy (Operations and Retail)
– Identify and deliver Service Level Agreement management to Porter Davis
– Workforce planning, embedding a unique and uniformed culture and engagement plan within the team Connection and collaboration with broader stakeholders within Porter Davis
– Exploring business opportunities with appropriate feasibility and project plans
– Establishing and driving a high performance service excellence culture ( and continuous improvement plans based on customer experience and feedback)
– Manage procurement processes and all contract management and negotiations

Were looking for a talented and experienced Retail Leader with a minimum of 5yrs+ leading a significant and successful commercial/ retail business.

Key skills & experience required:

– Minimum of 5 years senior retail leadership experience (operational and strategic)
– Business or Marketing Degree (or equivalent) highly desirable
– Centre/Showroom Management background
– Outstanding commercial acumen and insight in the retail space
– Strong Operations background process improvement, first time quality, efficiency
– People, Project & Change Management experience
– Stakeholder engagement and contract negotiation skills
– Ability to develop relationships, with the gravitas to influence and present at all levels of the business and represent the business externally

This is a key leadership position within the Porter Davis business, one which will allow the successful candidate to set the future direction of World of Style. Its a high profile role, linking in to all levels of Senior Management and Executive Leadership.

Why would you want to work anywhere else?

Education Support Staff – Ref No.TA1472270

anzuk* has opportunities for committed education support staff to work in a variety of special needs schools in Melbourne’s northern and western suburbs on a casual basis.

As an integration aide with anzuk* you will provide a range of support to students enrolled in special development schools, dual-mode special needs schools, and autism specialist schools. These schools provide educational and social programs to students aged between 5 and 18 years of age with moderate to profound intellectual and physical disabilities, and mild to severe social, emotional and behavioural disorders, including autistic spectrum disorder.

The ideal candidate will:

– have experience in a school setting or disability support
– have a caring and enthusiastic nature
– have a genuine passion for special education needs
– be open-minded and flexible to changes in daily programming
– be adaptable to cater for a diverse range of student needs and disabilities

Your responsibilities include:

– supporting the participation of students in an inclusive education system
– supporting transitions for students within the school and outside community
– providing support with personal care duties (including toileting, changing and feeding)
– assisting with hydrotherapy programs when required
– building rapport with both staff and students
– following directions and guidelines outlined by teachers

Previous experience working with children in special needs setting or schools is highly desired but not essential. Candidates with experience in the disability support and health care sector are encouraged to apply.

Application requirements:

– working with children’s employee card
– experience or qualification in education support, disability or aged care
– current CV outlining recent experience in school settings
– details of at least two current referees who have observed you working with children

By submitting this application you are agreeing that our staff can make contact with your referees (if required) prior to our preliminary screening. anzuk* is a leader of temporary, contract and permanent school staffing in Melbourne Australia and England in the UK. We offer opportunities in government, catholic and private schools across all areas of Melbourne and London. We are an equal opportunity employer.

Claims Handler | Commercial & Domestic Property – Ref No.2230791

Our client is a market leader in the insurance sector. This growing business have multiple opportunities for Claims Handlers within their commercial & domestic property division.

In this position, you will process insurance claims and liaise with the insurer/client/member in an efficient and timely manner. You will be responsible for;

– Manage your own portfolio of up to 120 claims
– Take full ownership of end to end processing by investigating claims, providing support to claimants and settling claims after determining liability.
– Responding to requests for reporting by internal and external clients.
– Allocating, responding to and checking written enquiries, and providing confirmation in writing when required and within service level agreements.

To be suitable for this role you must be able to demonstrate;

– A proven background in claims processing
– Experience within domestic or property claims.
– Experience in customer service.
– The ability to remain calm under pressure
– Strong communication skills.
– Ability to organise and prioritise to specific deadlines.

This is initially a 6 month fixed term contract due to growth, and may lead to permanent for the right candidate.

This is a great opportunity to utilise your experience to join this solid and well known company that offer exciting opportunities across their diverse business.

If you are interested, please apply below or call Imogen on …… .

UI/UX Designer – AngularJS/HTML5/CSS – Ref No.2001225_CITISJ

UI/UX Designer – AngularJS/HTML5/CSS

About the Job

Highly successful product development firm based in Sydney CBD with an award winning platform, are recruiting for an accomplished UX/UI Designer. You will be someone with a broad range of skills based around User Experience and Front End technologies. Important to be an enthusiastic, optimistic and hard working IT professional to fit in well to this company’s culture.

Key Tasks:

– Focus on delivering the best user experience for company platform, and for each new feature and application.
– Propose a range of design options that give users the most satisfying journey through each application and use case.
– Use cutting edge web design techniques to ensure our products are slick, as well as easy to use.
– Take design development from wireframes though to the launch of a modern and responsive UI that meets the needs of the client base.

Key Skills to be considered suitable for the post:

– Demonstrable portfolio covering 3-4+ years experience, showcasing interaction and visual design talent.
– Extensive knowledge of usability, navigation schemes, information architecture and current design trends and practices for desktop and mobile.
– UX Research skills including the ability to conduct user interviews and guerrilla testing and distil the feedback into meaningful actions.
– Outstanding communication skills working with clients and development.

Technical skills should cover a good subset of the following:

– Wireframing: Omnigraffle, Axure, Balsamiq
– Design: Photoshop, Illustrator, Sketch
– Prototyping: Marvel, Proto.io, Fieldtest, InVision, Keynote
– Coding: a basic understanding of Java/JavaScript for working with developers
– Sketching: Ability to quickly illustrate ideas for discussion.

This is an urgent need so to apply please click apply or call Sara Johal on …… for immediate consideration

**Medical Secretary** – Ref No.2206656

Are you the type of person who takes pride in their work and has a strong sense of commitment to their role? Are you confident and experienced? Then this could be the job for you.Meditech knowledge is preferred, and 5 years’ experience in Private Specialist Practice is essential

This is a Senior role and we are now accepting applications from suitably qualified and experienced candidates to be employed on a permanent basis This is a fantastic opportunity to secure a long term role in a growing specialist practice that will provide you with immense job satisfaction and flexibility

We require someone experienced, with excellent communication and organisational skills as well as the ability to multi-task and set priorities in line with the needs of the practice. You must have precise attention to detail, high levels of self-motivation and an articulate and calm communication style as well as the ability to function in an autonomous role.

You must have knowledge and experience in the following:

Item numbers
Process Improvement experience
Assisting with Business Development
The ability to work autonomously
Experience with mailouts
Slight Flexibility with finish times
Appointment Setting
Meditech knowledge
Minimum 5 years’ experience as a specialist medical secretary in a Private Practice
Professional manner and presentation
Excellent time management/organisational skills

Don’t miss this opportunity to secure a fantastic role.

Due to the high volume of applications we receive only candidates who have the applicable skills will be contacted.

GP for Newcastle, NSW- 70% of billings, DWS under 2 hrs to Sydney CBD – Ref No.2244760

*This IS a DWS location.

LOCATION
The practice is located in a busy Shopping Centre in Edgeworth, Newcastle, NSW 2285
Close to Newcastle CBD, minutes away from beaches, harbour, lake, wineries and less than 90 min drive to Sydney CBD.
You will enjoy a relaxed lifestyle with all the benefits and comforts of a large city with classy cafes, restaurants, art galleries, and a range of recreation activities.

PRACTICE
The practice is in a well- equipped modern facility in a busy Shopping Centre, on the outskirts of Newcastle.
Your patients come from a broad demographic with a lot of young families.
The principal is very well regarded in the local area and is looking for an extra GP to join him on a part- time or full time basis to help look after the large number of patients.
You will have a strong work ethic and commitment to practicing the best medicine in the best way for your patients.

THE OFFER
You will enjoy:
Excellent remuneration- 70% of billings
Fully computerized environment.
After hours sessions are available.

SUPPORT
You will have the support of two fabulous nurses across the week, to help with health assessments, pap smears and immunisations.
Experienced reception and management staff.

REQUIREMENTS
Vocationally Registered General Practitioner or equivalent: FRACGP, ACRRM, MRCGP, MICGP, FRNZCGP or CFPC.

AMA RECRUIT
The Australian Medical Association is the premier organisation representing the medical profession, and AMA Recruit is a leader in General Practice recruitment. We’ve been helping GPs find the right placements across Australia since 1992.

HOW TO APPLY
Contact me for a confidential discussion on this role or similar, on …… , [Apply online], or use the apply now tab below.

Library Manager – Ref No.LIBMANMAR2016

Study Group is a global leader in preparing students for international academic success and rewarding careers through a transformational learning experience. We teach customised programmes across higher, language and online education starting from high-school to life-long learning. Study Group operates own colleges and partners with leading universities across UK, Europe, North America and Australasia. Every year our global recruitment teams enrol over 63,000 students from 170 countries. University partners trust us to increase their international footprint, access student diversity and provide assured progression, so they can continue to focus on academic excellence.

We are seeking an experienced Librarian to manage the campus library at the Charles Sturt University Study Centre Sydney, which is managed by Study Group in partnership with CSU. As the Library Manager, you will contribute to the leadership and management of the Library, including leading and/or delivering Library-wide projects and initiatives, ordering and cataloguing books, preparing and presenting orientation workshops, assisting students with academic research work, and overseeing the daily operation of the library and front desk. You will also work in close partnership with the CSU libraries located at CSU’s regional campuses.

The successful applicant will have exceptional communication and problem solving skills with a proven ability to lead and supervise staff. Organisational and time management skills and the ability to work effectively both independently and within a team environment will see you excel in this role.

You will have tertiary qualifications in Library and Information Services or a related field, strong computer and library management system skills and a willingness to support young adults and international students with their information literacy requirements.

Experience in a similar position within an education environment would be advantageous.

Hours: 38 hours per week. During semester, between the hours of 8:30am and 7pm, on a weekly rotating roster. Outside of university semester, between the hours of 8:30am to 5:30pm.

Salary: $65 000 to $70 000 per annum, plus superannuation, commensurate with qualifications and experience.

Please apply with your resume and covering letter by COB Monday 28th March 2016.

Please Note:

This role requires a Working With Children Check which must be obtained at the successful applicant’s own expense prior to appointment (you do not need to already have it in order to apply).

We are only able to consider applicants who currently have the right to live and work in Australia